LCOM
L o n z e c o m P t y L t d
1800 805 101
Epicor ERP Support
24/7 - 365 days a year
Specialised Epicor ERP Support
At Lonze com, we provide expert support for Epicor ERP systems — one of the most trusted cloud and on-premises ERP platforms available. Our highly skilled and approachable team is passionate about helping businesses get the most from their ERP investment.
Beyond Support — A True Partnership
We believe ERP support should go far beyond fixing issues. That’s why we focus on building resilient, future-ready IT infrastructure with a personal touch. Whether you're running Epicor iScala, E10, or Kinetic, our consultants bring deep product knowledge and a commitment to your success.
24/7 Expertise You Can Count On
Our ERP support is available 24/7, 365 days a year — because your business doesn’t stop, and neither do we. With some of the industry’s best consultants on our team, we deliver fast, reliable, and results-driven support that keeps your systems running smoothly.
📧 Email us at info@lcom.com.au
📞 Call us on 1800 805 101
iScala Epicor E9 Epicor E10 Epicor E10 Cloud E10 on Premises Kinetic
DMT XL Connect Spreadsheet Server BAQ BPM Crystal SSRS DDF
We are here for you.
Over 20 years experience with numerous EPICOR ERP software products, including Epicor E9, E10 on-premises, E10 cloud, Kinetic and iScala. Ask for a free quote today. info@lcom.com.au
Worldwide, 24/7, 365 days/year.
Comprehensive ERP Support Services
At Lonze com, we offer a full suite of ERP support and consulting services designed to keep your systems running smoothly — 24/7, 365 days a year. Our Australian-based team is committed to delivering expert assistance with minimal disruption and maximum value.
What We Offer:
We provide a comprehensive suite of ERP support and IT services designed to keep your systems running smoothly, securely, and efficiently — every day of the year.
Our Australian-based support team is available 24/7, 365 days a year, ensuring your business-critical systems remain operational and responsive at all times. We offer fixed-price ERP upgrades to the latest versions, helping you stay current without unexpected costs or extended downtime.
When urgent issues arise, our team delivers rapid hot fix installations to restore functionality quickly. We also manage data and system migrations, ensuring seamless transitions to new environments with minimal disruption.
Our custom installation services are tailored to your infrastructure, including SQL and ERP software deployments, while our client setup solutions optimise configurations for PC, Citrix, and Terminal Server environments.
To enhance usability, we offer menu customisation for intuitive navigation and implement security configurations that follow best practices for role-based access and data protection.
We streamline your operations with automated data management, including scheduled DMT scripts and imports, and provide affordable consulting services that align with your budget and business goals.
For reporting, we design and deliver custom business documents and reports using Crystal Reports, DDF, and SSRS — giving you the insights you need in the format you prefer.
Our weekly health checks proactively monitor your SQL and application servers, while controlled Microsoft Windows updates help prevent disruptions during critical business hours.
We also offer robust disaster recovery solutions and secure cloud backups for SQL databases, ensuring your data is protected and recoverable at all times.
To support remote and scalable operations, we provide cloud hosting for ERP servers and clients, and integrate XL Connect for seamless Excel-based reporting and analysis.
Finally, we offer strategic IT infrastructure planning, helping you make informed decisions about your software and hardware investments — today and into the future.